Privacy Policy

Effective Date: 1 June 2026

Welcome to Spinsup Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spinsup.com and use our services in Australia.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”). This includes:

Personal Identification Information: Name, date of birth, email address, phone number, residential address, and other contact details.
Account Information: Username, password, transaction history, deposits, withdrawals, and bonus usage.
Technical Data: IP address, browser type, operating system, device information, and usage data collected through cookies and similar technologies.
Verification Data: Documents to verify your identity and age as required by Australian law and regulatory authorities.

2. How We Use Your Information

We use your Personal Information to:

Provide and manage your account and access to our casino games and services.
Verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
Process transactions, payments, and withdrawals securely.
Communicate with you about your account, promotions, updates, and customer support.
Improve our website, services, and user experience through analytics and feedback.
Prevent fraud, unauthorized access, and other illegal activities.

3. Disclosure of Your Information

We may share your Personal Information with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities and law enforcement agencies as required by Australian laws and regulations.
Third parties in connection with a business transfer, merger, or acquisition, provided that the recipient agrees to protect your information.

We do not sell your Personal Information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze usage, remember your preferences, and deliver personalized content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the website.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Under Australian privacy laws, you have the right to:

Access your Personal Information held by us.
Request correction of inaccurate or incomplete information.
Withdraw consent to certain uses of your information, where applicable.
Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Transfers

Your information may be transferred to and maintained on servers located outside Australia. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children’s Privacy

Our services are intended for users aged 18 years and over. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us:

Email: [email protected]

Phone: +61 2 1234 5678

Mailing Address: Spinsup Casino, 123 Gaming Street, Sydney, NSW 2000, Australia

For more information on your privacy rights in Australia, you may also visit the Office of the Australian Information Commissioner (OAIC) website at https://www.oaic.gov.au.