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Responsible Gambling at Spinsup Casino

At Spinsup Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Our responsible gambling framework is fully aligned with the requirements set by the Northern Territory Racing Commission (NTRC) and complies with the Interactive Gambling Act 2001 (Cth) as amended, including updates effective through June 2026.

Our Commitment to Responsible Gambling

Spinsup Casino takes problem gambling seriously. We actively promote responsible gambling practices and provide our players with the tools and resources they need to maintain control over their gaming activity. Our team is trained to identify signs of problem gambling and to respond with care and professionalism.

We do not permit gambling by:

  • Persons under the age of 18
  • Persons who have self-excluded from gambling services
  • Persons who are experiencing financial hardship as a result of gambling

Know the Signs of Problem Gambling

Gambling becomes a problem when it negatively affects your finances, relationships, work, or mental health. Ask yourself the following questions:

  • Do you spend more money on gambling than you can afford?
  • Do you gamble to escape stress, anxiety, or depression?
  • Have you lied to family or friends about your gambling habits?
  • Do you chase losses by continuing to gamble after losing?
  • Has gambling caused problems in your relationships or at work?
  • Do you feel restless or irritable when you try to stop gambling?

If you answered yes to any of these questions, we strongly encourage you to use the tools available on this page or contact a support service immediately.

Responsible Gambling Tools at Spinsup Casino

We provide a range of tools to help you manage your gambling activity. All tools can be accessed directly from your account dashboard under Responsible Gambling Settings.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it becomes active.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, you will be unable to place further bets until the period resets.

Session Time Limits

Set a maximum duration for your gaming sessions. You will receive a notification when your session limit is approaching, and your session will automatically end when the limit is reached.

Reality Checks

Enable regular pop-up reminders that display how long you have been playing and how much you have wagered during your current session. Reality checks can be set at intervals of 15, 30, 45, or 60 minutes.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in to your account or place any bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Spinsup Casino for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended, all marketing communications will be stopped, and you will not be able to create a new account.

To activate self-exclusion, please contact our support team:

Self-exclusion requests are processed within 24 hours of receipt.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed online wagering services in Australia simultaneously. Registration is free and can be completed online.

Register with BetStop

Protecting Minors

Spinsup Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process. If we have reason to believe that a minor has accessed our platform, we will immediately suspend the account and investigate.

We recommend that parents and guardians use parental control software to prevent minors from accessing online gambling sites. The following tools can help:

Support Services in Australia

If you or someone you know is struggling with problem gambling, free and confidential support is available 24 hours a day, 7 days a week.

Gambling Help Online

Australia's national online counselling and support service for people affected by gambling problems.

Lifeline Australia

Crisis support and suicide prevention services for Australians in distress.

Beyond Blue

Mental health support for anxiety, depression, and related conditions that may be associated with problem gambling.

Financial Counselling Australia

Free financial counselling for Australians experiencing financial difficulty, including gambling-related debt.

Gamblers Anonymous Australia

A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem.

Tips for Gambling Responsibly

  • Set a budget before you start playing and stick to it
  • Only gamble with money you can afford to lose
  • Never chase your losses
  • Take regular breaks during your gaming sessions
  • Do not gamble when you are upset, stressed, or under the influence of alcohol
  • Balance gambling with other leisure activities
  • Keep track of the time and money you spend gambling
  • Do not borrow money to gamble

Contact Our Responsible Gambling Team

If you have any questions about our responsible gambling tools or policies, or if you need assistance activating any of the features described on this page, please contact our dedicated responsible gambling team:

We aim to respond to all responsible gambling enquiries within 24 hours.

Last updated: June 2026

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